Improving our service to our clients by developing and implementing client orientated changes.

To our valued clients,

Further to the communication from Gavin Van Nierkerk, our National Sales Manager, I also wish to express my sincere thanks to you, for your continued support.

We realise that you do have choices and we all at Sere-med, remain eternally grateful and appreciate you choosing Sere-med for your medical consumable and equipment requirements.

We are focused and committed in improving our service to our clients by developing and implementing client orientated changes that we trust are helpful and beneficial to your patients, customers and business.

The negative effect that has resulted from Covid is on the supplier side, especially our international suppliers. Stock shortages are a serious concern. Please be assured that Sere-med is working tirelessly to maintain our stock levels but manufacturing back logs and unexpected delays in shipments is having a serious impact on our ability in providing complete order requirements.

We therefore kindly ask for your understanding of our current predicament and that addressing stock shortages is prioritized and will be rectified within the next few months.

I am pleased to announce that we are busy finalizing the design and will soon be replacing the existing Sere-med invoice for one that is more legible and client friendly.

In ending off may, I take this opportunity to thank you for affording your time to see and engage with our company representative and office client support consultant. I am confident our sales and support consultants will provide you with the dedicated service that you as a Sere-med client expect.

Gavin Van Niekerk and myself together with my management team are available to you should you require our intervention or any assistance.

Our contact details are available from our reception on 011 262 2220 or from the Sere-med website (see about us).

Remain safe and healthy.

Kind Regards,

Gary Page
Managing Director

Enhancing Lives
Sere-med CK98/41366123    Managing Member: GS Page