About Us
Sere-med was founded in 1998 and is now an established and trusted supplier of a diverse range of medical products and services to both the medical market and private sector in Southern Africa. Our focus is on the fundamental principle of our business “Life Enhancing Innovations”. Guided by this principle, our customers are assured of our commitment to provide quality products that are innovative, at the forefront of medical technology and supported by the efficient after sales service we at Sere-med pride ourselves on.
To honour this commitment our quality management system ensures we acquire our products from reputable local and international suppliers as required by the South African Health Products Regulatory Authority (SAHPRA).
Life Enhancing Innovations…
Sere-med has since 1998 supplied quality medical products to doctors, pharmacies, clinics, hospitals and more – offering everything from medical consumables and surgical dressings to public access defibrillators and our Epiglu single dose tissue adhesive… Invest in the best medical innovations at seremed.com.
For a convenient, simple and quick solution to view our products and stock availability – or place your orders online – enquire about the Sere-med order app for all your electronic devices.
WHO WOULD YOU LIKE TO TALK TO?
MANAGEMENT
Managing Director / Owner
082 550 1602 (EXT) 118
Improving Sere-med’s image, product range and services is my focus. This I trust, will ensure that you, our client, remains confident in our ability, vision and innovativeness to continually provide you with products and services that are life enhancing.
Warehouse / Operations Manager
083 562 7419 (EXT) 119
I ensure the warehouse team remains dedicated and focused to ensure all orders are expedited timeously and correctly. Maintaining professional business relations with our international and local suppliers is my priority ensuring efficient stock control and lead times. The functions of the warehouse are continuously monitored and improved by myself to support our products, product presentation, our sales team and their commitment to our valued customers.
Financial Manager
082 724 2525 (EXT) 115
As the Financial Manager of Sere-med, I can assure you of my department’s commitment to attend to all your account queries and requirements professionally. My department prides itself on establishing good business relationships with our customers, thereby ensuring efficient debt collections resulting in your orders being invoiced and despatched timeously without any unnecessary delays due to non-payment. Sere-med payments to our suppliers in accordance with their credit terms afforded to Sere-med ensure there are no disruption in our service and supply chain to our customers.
DIVISIONAL MANAGERS
Division Manager: CERP (AED / Beaty) Aesthetics (CryoPen / Dermotoscope)
071 684 3888 (EXT) 117
My passion is to ensure that the most affordable and best quality AED’s and Aesthetics products and services are easily available and maintained, thus being able to save lives through creative and quality innovations. I will equip you adequately to ensure that the purpose of your purchase is achieved totally.
National Sales Manager
071 6042497
As the NSM of Sere-Med it’s my responsibility to make sure our committed, well-trained, and knowledgeable sales team performs to our client’s expectations. Building strong and long-lasting relationships is a priority. Our sales team is always striving to adapt to our changing business environment. The sales team and I are available 7 days a week.
PRODUCT MANAGERS
CAM Division National Sales Manager
071 877 5809
Today, lets talk about saving someone’s life! I am dedicated to ensuring you are equipped with the appropriate lifesaving skills and equipment, this is my passion! Let me teach you about the life-threatening dangers of cardiac arrest and the value of knowing how to perform high quality CPR. Education and awareness is essential to make informed decisions that may one day save yours or someone’s life. Afford me the opportunity to introduce you to our CERP division and the necessary medical equipment (Heartsine samaritan AED and Beaty CPR real time feedback device) that will support you in your endeavours to react appropriately. CERP Division Let’s Save Life’s Together.
BUSINESS DEVELOPMENT CONSULTANTS INLAND
Business Development Consultant
JHB, East Rand, Vaal Triangle and Mpumalanga
082 446 2103
My focus is to build long lasting business relationships with my current and potential clients, being the first person that comes to mind when clients are thinking of quality products and excellent service. I strive to determine and fulfill the needs of my clients offering extensive product knowledge and service you can count on. Adding value to your practice or pharmacy with every interaction through training and introducing new products assuring both your patients or customers receive the best products and end results, leading to the satisfaction of my clients and their patients or clients.
Business Development Consultant
JHB, West Rand, Northern Suburbs and North West Province
071 859 6614
I am the newest member of the sales team. I am here to guide my clients and recommend products from the Sere-med range that will be useful in their practice and pharmacy. My main goal is to add value to all my customers by being available, trustworthy, and willing to go the extra mile for client satisfaction. I want to build long lasting relationships with the clients by providing nothing sort of high-quality medical consumables and equipment and professional service. I am always willing to help and want to be the friendly face you remember and trust to continuously provide you with the Sere-med products you know and have trusted for the past 21 years.
Business Development Consultant
Pretoria, North West Province and Limpopo
072 829 7044
I am responsible for the Pretoria, North-West and Limpopo Regions. My focus is to build long lasting business relationships with my current and potential customers, being the first person that comes to mind when customers are thinking of quality products and excellent service. I am hardworking and dedicated and I am confident that our products and services offered to you can only be of value and benefit to your practice.
BUSINESS DEVELOPMENT CONSULTANTS COASTAL
Business Development Manager
Eastern Cape and Southern Natal
071 480 8412
I am focused and determined to establish the needs of my clients through continuous interaction. Through the process of us forging a long-lasting business relationship, you will be guaranteed a person you can depend on, that is accountable, trustworthy and knowledgeable. I value my ability in gaining my clients trust so that what I promise is delivered upon. I am confident that our products and services offered to you can only be of value and benefit to both your patients and clients.
Business Development Consultant
Western Cape And Northern Cape
079 551 2316
I pride myself in being dedicated and reliable. My responsibility is to perform my duties as your Western Cape Area Manager, that is to provide you with quality and affordable medical products that are innovative and of value to both you, your patients or your clients. You can be assured that my priority is to establish a trustworthy business relationship with you whereby you can depend on my product knowledge and excellent client service.
Business Development Consultant
KZN, North, Central & Coastal Region
071 254 5402
Being made the Sere-med area manager for KZN has not only been a privilege but an exciting opportunity to better myself as well as contribute to a well-respected company. Having a medical background has helped me understand how the Sere-med product range can enhance a business or practice, keeping it up to date with all the latest technology. I am a dynamic and hard working individual who is always up for a challenge. I love meeting new clients and getting the chance to add value to a business or practice.
REGIONAL CUSTOMER SUPPORT
Customer Support Manager
011 262 2220 ext 102 mobile 082 898 3516
As Customer Support Manager of Sere-med, I oversee that all decisions taken by our management team are implemented, actioned and managed. My team is committed, focused and service orientated to ensure your experience with our company is professional and long lasting.
Regional Support:
Western Cape, Free State and Northern Cape
011 262 2220 ext 128 mobile 067 906 0215
Providing clients with quality service and products is my priority. Helping and advising customers will be done with a smile. Client satisfaction is my end goal after every call.
Regional Support:
West Rand, North West, Johannesburg, Pretoria, Limpopo and Mpumalanga
011 262 2220 ext 104 mobile 0834545272
My objective is to provide top class service to all Sere-med clients. Providing quality products and solutions to our clients and patients on time, every time.
Regional Support:
East Rand, Mpumalanga, Vaal Triangle, Eastern Cape and Kwazulu Natal
011 262 2220 ext 105 mobile 072 399 3257
I pride myself on being reliable and client service orientated. At times I will indulge you by introducing new and existing products to enhance your business practice and patient’s comfort. I am here to assist our customers and make your experience a pleasant one.
ADMINISTRATION
Personal Assistant to Gary Page, MD
(EXT) 112
I would like to think of myself as the official company secretary given my interaction with clients, suppliers, colleagues and the Sere-med management team. My primary role is acting as the personal assistant to Mr. Gary Page, Managing Director and owner of Sere-med. It’s my responsibility to ensure Mr. Page is aware of all issues pertaining to Sere-med and that he is made available to our clients, suppliers and stakeholders should a direct communication be required.
Product / Admin Support
072 040 0570 (EXT) 110
My aim is to deliver assistance to the admin staff and ensure that our facilities are fully functional and of high standard. My extensive knowledge of the POPI act and ISO standards ensures that all health and safety regulations are met in the company. I review stock on a daily basis to provide our clients with efficient availability.
Credit Control
(EXT) 116
I am your contact person related to all credit and debt control queries. The friendly voice on the other end of the line that will always go the extra mile to assist you with your account queries and ensure your payments are allocated correctly. My other role is to assist in telesales and to ensure PAD PAK replacement sales for our AEDs are monitored and supplied timeously.
Receptionist / MERP Admin / Tele Sales
(EXT) 100|101
I am your friendly, helpful receptionist. My goal is to ensure that you, our clients have a smooth and pleasant experience when either calling or visiting our offices. I realize the importance of my responsibility in that your initial experience is your first impression of our business.
WAREHOUSE STAFF
I have an important role in Sere-med and that is to provide my colleagues and our visitors with a friendly smile when serving refreshments. The image of Sere-med is important to me so I ensure our premises are always neat, clean and tidy so that it is a pleasant environment for my colleagues to work in and portrays a professional image when visited by our customers. I want to enhance everybody’s lives I engage with on a daily basis.
Your efficient warehouse assistant striving to ensure the smooth functioning and running of all warehouse operational activities. I enhance your lives by picking & packing orders correctly and timeously to ensure you, our customer experience the best service delivery, which we at Sere-med pride ourselves on. I take pride in my duties as I know it makes a difference in each of our customers lives in keeping with our brand ‘Life Enhancing Innovations’.
I deliver your order with a smile and I make sure that your order is timeously and correctly delivered. My other duties are to assemble our sterilizer and AED / Beaty wall cabinets. My service includes installing wall blood pressure monitors and AED / Beaty wall cabinets should you require this service.
My duty is to ensure that orders are packed / picked correctly and safely delivered to the correct customer promptly. I am committed to providing you, our customers with polite, excellent and satisfactory delivery experience.
OUR TRAINING FACILITIES
- Conference facilities
- CPR Cources
- AED Training
- First Aid Courses
- Contact: George
- Visit the MERP website
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